Advanced AI - Colleen

The Most Advanced AI Technology for the Real Estate Industry

AI-powered platform that leverages the most advanced technology to streamline real estate management. Using Machine Learning Algorithms and natural language processing, Colleen automates tasks such as rent collection, resident communication, and debt recovery, improving accuracy and efficiency.

Rachel G.

Resident

I’m in the middle of turning in some paperwork to the caseworker for rental assistance through housing authority.

Kind regards,
Rachel G.

Colleen

Office

Hi Rachel! Thanks for letting me know, but as long as you haven’t been approved for assistance, I will need you to pay your balance of $790.00 here is the link to pay online – https://residentportal/pay

Best,
Colleen

The Ultimate Conversational AI

Colleen’s conversational AI technology is powered by cutting-edge machine learning algorithms.

Its advanced natural language processing (NLP) capabilities enable it to interpret and respond to resident inquiries via email, text, and phone, providing prompt and efficient communication.

Omni Channels

Colleen has the ability to communicate with residents through all major communication channels. By text messages, voice or via email.

Colleen is fully adapted to every communication channel and will always converse with the resident based on updated information.

Streamlined Communication

Our AI-model speaks with residents across all communication channels, maintaining full context and a personalized communication for each response on their preferred platform, leading to a superior resident experience.

Adaptive AI that Makes the Difference

Colleen’s uses Adaptive AI technology to personalize the communication with each resident. By analyzing payment patterns and behaviors, Colleen tailor its communication to individual residents to encourage on-time payments and improve overall collection.

Generative AI

Leveraging the power of the novel Generative AI technology, Colleen is taking the conversational AI to the next level. Integrating the technology in the most safe, secure and responsible manner, Colleen is pioneering the way GenAI is used to solve the biggest challenges in real-estate .

Colleen Keeps Improving

Colleen’s ML models work and improve continually behind the scenes. Leveraging Deep Reinforcement Learning and Auto-Labeling, Colleen is able to improve constantly.

Over time, every interaction that Colleen has with a resident or the office is processed into the system to help boost Colleen’s capabilities in providing excellent customer service.

Powerful Analytics that Drive Insights

Our data-driven platform enables you to make more informed decisions about conversion rates and communication effectiveness by leveraging our suite of management tools and comprehensive reporting capabilities.

Powerful Analytics that Drive Insights

Our data-driven platform enables you to make more informed decisions about collection efficiency and rental payment success rates by leveraging our suite of management tools and comprehensive reporting capabilities.

Secured AI

At Colleen, we take privacy and security seriously. The infrastructure was designed with the most advanced security tools and practices in order to keep both the data and our models behind close doors.

The properties and residents data is our most important asset and we take extreme measures to make sure it stays private and secured.

Our models are all running in-house, without any third party providers, making sure our properties and residents data is safe and does not get forwarded externally.