The MOST Innovative Real Estate AI Platform
Colleen is an AI Assistant who helps you automate and streamline your property management workflow. As a multi-talented property management assistant, Colleen works through all stages of the tenants’ life cycle.
From prospecting new tenants, collecting rent, and assisting well beyond the move-out day, Colleen is with you every step of the way.
AI Leasing
Maximize your time! Colleen provides comprehensive lead-to-lease support powered by AI. Delivering best-in-class performance 24/7 across all communication channels, Colleen offers endless support.
10:12 am
Hi Colleen! Thanks for the quick response!
I would love to schedule a tour on Friday at 9:0010:20 am
Sure! You are confirmed for a tour this Friday at 9:00am.
Here is navigation link https://Navigate
AI Payments
Colleen makes it easier for residents to pay rent on time through creative options.
Account Balance
$1,850.00
Rent payment
$1,400.00
Utilities
$200.00
Cleaning & paint
$450.00
Delinquencies
Reduce delinquencies! Colleen offers your residents helpful communication and personalized support.
Lease renewals
Colleen conveniently automates lease renewals for your residents and help property managers to streamline the renewals process.
Colleen
10:12 am
Hi Tom, your lease is ended in 25 days. here is a link to renew your leas https://PropertyName.com/25418E2
Tom
10:20 am
Service Requests
Using Colleen AI, residents can easily report maintenance issues, file requests and update or review work completed.
Former Residents
With Colleen AI, you can increase post-resident recovery by up to 20 percent.
Colleen Supports All Communication Channels
The Palm Community Inquiry from Mike
Hi Mike,
Thank you for your interest in our community!
I understand you specified May 1st as your desired move-in date. We have 2 and 3 bedroom apartments available.
We offer self guided tours or in-person tours. Would you be available for a tour this Thursday noon for an in-person tour?
Looking forward to hearing from you.
Colleen
leasing AI assistant
Voice
Voice - Payment of rent
Colleen
“Hi Jessica. Your rent is now past due. As a result, a late charge has been added, and your current balance is $1,184.00. Please let me know when you can pay this amount.”
Resident
“I can only pay when I get my salary next week.”
Colleen
“Kindly make sure that you make the payment by next Friday to save any late fees.”
Resident
“Will do, thank you.”
Text
Hi Jeff Jones, this is Colleen from Palm Communities. We’ve completed the calculations after you moved out, and there’s a remaining balance of $1,275.00. Thanks, and here is a link to pay: https://PropertyName.com/1tbfi00
Hi Jeff, here is the breakdown of the end of lease balance:
Feb Rent: $1,400.00
Cleaning: $300.00
Water bill: $200.00
Security deposit: – $625.00
Balance is $1,275.00
Chat
- Palm communities
Hi, welcome to Palm communities. If you are interesting in renting one of our apartments, I can help you select and schedule a guided tour. If you are resident, I can help you with any issue you might have.
How would you like to continue?
- Schedule a showing
- Find your rental
- Pricing
- I am an existing Resident
Seamless Seamless Integration with Leading Property Management Systems
Colleen has Revolutionized the Real Estate Market
Colleen is built for real estate companies in the commercial and residential sectors, supporting all single-family and multi-family teams.
At Colleen AI, we have worked with our top NMHC owners and property managers to create the most powerful Real Estate AI Platform.
A complete AI Platform
Colleen simplifies communication with prospects, residents, and former residents.
For Managers
For Prospects
Hey Diana, we would like to welcome you to Palm apartments. Please pay the first month rent: balance of $1,248.00
We kindly request that you make a payment today. Many thanks
- Paid
For Residents
Kindly make sure that you make the payment by next Friday the 12th to prevent any more late fees. Thanks!
For Former Residents
Dear John,
We hope this letter finds you well. As the time has come for your tenancy to come to an end, we wanted to take a moment to express our sincere appreciation for having you as our tenant.
Once again, we extend our heartfelt thanks for choosing our property as your home. It has been a pleasure having you as a tenant, and we will fondly remember our time together. If you have any questions or require any assistance during the move-out process, please do not hesitate to contact us.
A Powerful Property Manager that is Part of Your Team
Colleen is dedicated to enhancing your rent collection capabilities while saving you time on repetitive tasks. Optimize operations. Streamline rent collection. With Colleen, you can elevate your business to new heights.
Resident Journey
Colleen is dedicated to supporting you and your residents through the entire life cycle journey. From move-in to the eventual move-out and beyond, Colleen is a valuable member of your team.
Colleen uses Conversational AI and Generative AI to converse naturally. Personalized reminders of overdue rent are sent immediately. Colleen can answer resident questions and help solve problems effectively through multiple communication methods.
By SMS
Did you know that most people see text messages within 3 minutes?
With Colleen, residents receive alerts and instant responses. Intelligent and knowledgeable, residents treat Colleen like a management team member.
Hey Diana, Your balance of $1,248.00 has not been received as of yet. To prevent any late fees, we kindly request that you make a payment today.
- Paid
I confirm that your payment has been successfully updated in our system. Have a great day!
Thanks Colleen!
Office Manager
Hi Joe,
Just a friendly reminder that the September rent was due yesterday, and you currently have a balance of $1,477.00. To make the payment conveniently online, please follow this link: http://pmgmt.com/pay
If you have any questions or need further assistance, please don’t hesitate to reach out.
Have a great day!
Colleen
By Emails
Colleen uses Conversational AI and Generative AI. This allows her to converse with residents naturally. Remind them to pay rent, answer their questions and solve their problems. Colleen can understand complex emails and answer them according to the boundaries that the managers set.
By Phone Calls and IVR
Colleen introduces an AI-powered phone conversation product that transforms the rent collection process.
With its advanced AI capabilities, Colleen enables residents to conveniently and efficiently access all essential rent payment information.
Uncover the Power of our AI Solutions
-
Answers Residents QuestionsColleen leverages the power of machine learning and millions of tagged conversations to deliver accurate answers to financial inquiries.
-
Handles Specific RequestsColleen possesses the capability to effectively handle specific requests from residents, catering to their individual needs and concerns.
-
Completely Customizable Colleen offers complete customization to adapt to the unique requirements of each community
-
Integrates with Your PMSColleen is constantly communicating with your data
Get to Know our Products
AI Leasing
With an all-in-one lead-to-lease solution, Colleen AI delivers best-in-class performance 24/7 across all communication channels.
AI Rent collection
Colleen is your powerful partner in collecting rent faster.
AI Payment
Colleen provides creative ways to allow your residents to pay rent on time.
AI Rewarding
Colleen makes paying rent fun with reward incentives.
AI Maintenance
Colleen enables residents to quickly report maintenance issues, file requests, and update completed work.
AI renewals
Automate lease renewals with Colleen’s first-to-market industry-leading AI platform.
AI Debt collection
As another first-to-market software product, Colleen efficiently manages and collects debt post-residency.
AI Centralized
Your personalized CRM and Dashboard to manage everything with Colleen AI Centralized.
Drive Business Growth: Accelerate Payments, Boost Rent Collection, Maximize Productivity
A Streamlined Onboarding Process
Connect To PMS
Colleen automatically syncs property data and resident information, allowing for easy access to essential data and insights
Customize each Community
Adjusting settings on a per-location basis ensures that Colleen is optimized for each individual property, streamlining workflows and improving overall efficiency
Add Channels
Colleen can manage more than just emails, SMS or IVR. You can even customize Colleen’s to match your community or brand
Ready to
Get Started?
Offering you the latest technology, Colleen supports you and helps you streamline your business operations. Free your team from daily hassles. Focus on what matters.
112%
