Colleen Answers Residents’ Calls
Our computerized telephony system can quickly and intelligently answer any questions residents have 24/7 related to payment, rent and accounting.
Hi, It is Chris and I want to let you know I will pay my rent on the 20th…
Enhanced Resident Service
Colleen reduces managers’ call workload,
enabling them to focus on tasks more efficiently.
Another powerful tool to help you communicate with your residents
Colleen Will Make Your Job Easier Without Losing Productivity
Focus on higher value tasks with peace of mind. Colleen tracks all conversations and provides the transparency you need, when you need it.
After implementing Colleen.AI at our communities we noticed a significant decrease in office hours spent dealing with rent collection and positive impact with our tenants.
85%
Less time spent on collection tasks
Hey Colleen,
could you please explain the remaining balance to me?
Residents Are Happy Because there is Always Someone to Help them with their Questions
24/7 Resident Support
Colleen never gets tired. Providing responsive, clear, and concise instructions makes it easier for residents to pay their bills on time and get the answers they need, when they need them.
All Calls Become Transcript and Upload To Your PMS
Colleen integrates with your PMS, allowing for seamless payment collection and resident communication.
Our AI assistant always remembers to respond. It handles common questions and requests, saving time for your team.
All conversations are converted to text and uploaded to your management system.
45%
Faster Collection
Colleen’s support has significantly improved our collection process, resulting in timely payments and reduced outstanding balances. This has allowed us to shift our focus to other crucial responsibilities, reducing our overall workload.
